THREE STORES, ONE SYSTEM · CONCEPT PROPOSAL

Three businesses.
One system.三種生意,一套系統。

Connect the stores in phases, not all at once. 三家店分階段打通,不要一次做滿。

Stores · 店型Salon · Restaurant · Billiards美髮・餐廳・台球
Platform · 平台WeChat微信小程序+老闆後台
Reading · 閱讀3 min3 分鐘

Three stores, each running on its own三家店,各管各的

髮
Hair Salon · 美髮
High ticket · 高客單
餐
Restaurant · 餐廳
High frequency · 高頻
球
Billiards · 台球
Members · 會員制

They should be one ecosystem. Right now they aren't.它們應該是同一個生態,但現在不是。

4 hidden costs4 個隱形成本

1
Customers don't know it's the same owner客人不知道是同一個老闆
Salon guests eat next door instead.剪完頭髮,去隔壁吃飯。
2
Month-end numbers take days月底對帳要好幾天
Three managers, three sets of figures.三個店長,三份數字。
3
Regulars leave unnoticed老客流失沒人發現
No one flags a VIP who stopped coming.VIP 三個月沒來,沒人提醒。
4
Three chat groups, three spreadsheets三個群、三份表格
The owner switches between them all day.老闆整天在中間來回切換。
4 PHASES

Owner first, customers next先讓老闆看清楚,再做客戶端

Each phase must prove itself before the next.每一階段見效,才進入下一階段。

PHASE 1

Owner dashboard老闆後台

Revenue, traffic, bookings, staff and alerts for all three.三家店的營收、客流、預約、人員、異常。

PHASE 2

Shared member mini program三店通用會員小程序

One card, points usable in every store.一張卡,三家店通用積分。

PHASE 3

One customer list統一客戶檔案

All three stores' customers in one place.三家店的客人合成一份名單。

PHASE 4

Smart marketing智慧行銷

Bring salon guests to the restaurant automatically.自動把美髮客人帶去餐廳。

What the owner sees each morning老闆每天早上看到的畫面

Today · 3 stores · 今日三店
Salon · 美髮
32 guests
1 stylist short · 缺 1 位設計師
Restaurant · 餐廳
2.6 turns
Prep normal · 備料正常
Billiards · 台球
8 bookings
Evening full · 晚場滿
Salon short one stylist today美髮店今天少一位設計師

Sample screen. Fields will match your stores.示意畫面,實際欄位依你的店調整。

In Phase 1, and later第一階段做的,和之後再做的

Phase 1 · 現在

  • Owner dashboard (mobile)老闆手機後台
  • Revenue & traffic per store各店營收與客流
  • Bookings & staff status預約與人員狀態
  • Daily alerts每日異常提醒
  • Simple reporting habit for staff員工簡單回報流程

Later · 之後

  • Payments金流
  • Inventory & delivery庫存與外送
  • Coupons優惠券
  • Payroll & finance薪資與財務

Lower risk, early value, clear path to grow.風險更低、先看到價值、擴充路徑清楚。

It's all yours全部屬於你

  • Mini program, data and code in your company's name小程序、數據和程式碼都在貴公司名下
  • Any developer can take over later之後任何工程師都能接手
  • Every phase delivered with a demo you approve每階段交付都附演示,由你確認

Next Step下一步

"Three stores should feel like one business." 「三家店,應該像一門生意。」

Decide what the owner dashboard must show first.先決定老闆後台必須看見什麼。